Frequently Asked Questions – TMF Food Services
General Information
-
What products do you deliver?
As a Norco accredited distributor, we supply a wide range of Norco products, including (but not limited to) milk, cheese, and butter. Plus, we offer additional food products to complement your standard milk delivery!
-
What areas do you deliver to?
We deliver across Greater Western Sydney and the Eastern Suburbs—but no location is off the table. If you need a reliable delivery service, reach out, and we’ll try our best to make it happen.
-
What times do you deliver?
Delivery times vary by area, but we typically complete deliveries between 10 PM – 11 AM.
Ordering & Scheduling
-
Do you have a minimum order amount?
Yes, our minimum order is $60.
-
Can I schedule a delivery in advance?
Absolutely! Through our online portal, you can schedule deliveries for specific days based on our delivery schedule.
-
Can I customize my recurring orders?
Yes! We offer standing orders that can be adjusted anytime through our online portal.
-
Can I order online?
Yes! You can conveniently place your orders through our online portal.
Issues & Support
-
What happens if my order is damaged during delivery?
No worries! Just reach out to our TMF team, and we’ll sort it out for you.
-
What happens if no one is available to receive the package?
We can arrange specific delivery instructions with you to ensure a smooth drop-off.
-
Are you able to source a specific product I’m looking for?
We’ll do our best to get what you need—just ask, and we’ll try to make it happen!